Journal of Technology Management for Growing Economies

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The Journal of Technology Management for Growing Economies (JTMGE) plays a key role in merging academic and practical insights, focusing on diverse research including empirical studies, case studies, and theoretical analyses related to the intersection of management and technology. It promotes an interdisciplinary perspective to bridge knowledge gaps and spur innovation in organizational practices, aligning them with industry standards. JTMGE is at the forefront of integrating engineering, technology, and social sciences within management to encourage economic growth and innovative strategies in emerging markets. It emphasizes the examination and improvement of business processes, advocating for performance optimization through benchmarking and the adoption of best practices. JTMGE prioritizes innovation, sustainability, and advanced practices vital for maintaining competitiveness and addressing environmental challenges at various levels. It welcomes global contributions that offer empirical, theoretical, or conceptual insights aimed at fostering growth in emerging economies, emphasizing the importance of practical solutions and theoretical advancements in driving economic development.

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Now showing 1 - 20 of 151

A Demographic Study of Buying Spontaneity on E-Shoppers: Preference Kolkata (West Bengal)
(Chitkara University Publications, 2015-10) Indrajit Ghosal
Online shopping or e-shopping has increased extremely in the past few years in India. Kolkata (West Bengal) is not so far behind. Lot of Online portals has been launched in india (like ebay, Amazon, Flipkart, Jabong, Myntra, Snapdeal etc.) and they have given a lot of opportunity and facility to buy products easily. It has improved the lifestyle of people in the country. Consumers tend to be attracted by the offers on the online shopping portals. This has resulted in increased impulsiveness among the buyers online. The study is an attempt to understand the effect of spontaneity among online buyers. For this research, online shoppers from Kolkata City were taken. The study indicated the fact that various factors contributed to the impulsiveness among buyers while they do online or e-shopping. Amongst them, unplanned tendency, online shopping mood and online shopping experience were identified as major factors. Demographic factors like age, gender, income and occupation of shoppers were also analyzed to know its effect on e-shopping spontaneous behaviour.
A Literature Review on Machine Learning Applications in Financial Forecasting
(Chitkara University Publications, 2020-04) Muskaan; Pradeepta Kumar Sarangi
Analyzing the past trend and predicting the future movement is an important aspect for every business. Knowing the future value makes an organization more efficient in planning specially if it is related to financial factors. This can be achieved by analyzing the historical data of the company. This is called time series analysis. The increased application of computer and information technologies, has made this more effective and accurate which is called machine learning. Methods of Machine Learning (ML) have been proposed as alternative approach to statistical metthods by many researchers in their academic literature. This paper presents a review of the works where the authors have used machine learning techniques in financial forecasting.
A Perspective on Frugality in Growing Economies: Triggering a Virtuous Cycle between Consumption Propensity and Growth
(Chitkara University Publications, 2011-10) Kayano Fukuda; Chihiro Watanabe
The relationship between Growing economies have recovered from the global financial crisis faster than many developed economies and increased the consumption significantly over the past years. In light of the role of their consumption growth in global sustainability, this paper analyzes the decisive factors leading to a virtuous cycle between consumption propensity and investment in growing economies. An empirical analysis was conducted to identify the contributing factors to such a cycle in 40 countries. They could be divided into three economic groups by the marginal propensity to consume. The results suggest that growing economies suffer from an autarky cycle between consumption and GDP due to insufficient investment elasticity against consumption elasticity while advancing and advanced economies allow GDP growth to induce investment efficiently. A possible trigger for inducement of investment by growth in growing economies can be ‘frugality’.
A Principal-Agent Explanation for Technology Transfer
(Chitkara University Publications, 2015-10) Beryl Zi-Lin Kuo; Chien-Hsin Lin
Technology licensing and transfer is subject to problems of asymmetric information including moral hazard. This study explores the effects of informal governance, knowledge tacitness, and organizational receptivity on the preference of variable royalty scheme in the context of technology licensing. Drawing on the classic principalagent model, we assume that the variable royalty scheme is a process-based contract where the licensee is the principal and the licensor is the agent. The results show that informal governance facilitating goal alignment is positively associated with the variable royalty scheme (i.e. the process-based contract). Organizational receptivity promotes the legitimacy to imposing routines, evaluating the technology, and forming expectation, and is positively associated with the variable royalty scheme. Knowledge tacitness is negatively associated with the variable royalty payment, which implies less transfer programmability moves payment from variable royalties to a fixed fee. Our arguments are significantly different from classic principal-agent relationship that does not involve the dimension of licensee transfer and monitoring capacity
A Scoping Review ofthe Benefits of Integrated Care at Service User Level in UK Health and Social Care System.
(Chitkara University Publications, 2021-10-15) Biju Mathew
Background: The clinical commissioners were constituted to ensure patient centeredness and to tackle health inequalities for the local population. The health and social care act 2012 was a catalyst in the integration and development of the health and social care strategic partnership working. This was aimed to facilitate a major shift from competition to cooperation. Purpose: What are the end-user benefits of the integrated care system developed through health and social care strategic partnership? Methods:A scoping review is conducted to explore the available sources of information on the service user benefits of an integrated form of working at the grass root level. This review is an end user focussed study, specific to the service user perspectives. Results:The individual organisations are still budget driven and the care planning assessments such as decision support tool are complex for the end user to understand. Even though there are several studies and government documents available focussing on macro- level integration with benefits on cost aspects, there are questions on the end user benefits.There is scant information regardingthe benefits of collaboration at the end-user level. Conclusion:The preliminary results conclude that there are strategic gains in strategic-level integration such as financial savings and tackling staff shortages.However, the service user benefit needs to be further explored. The work is conceptual and preliminary and there is scope for further exploration of the issue in discussion empirically.
A Study of Educational Technology Startups in India
(Chitkara University Publications, 2023-04-18) Dinesh Rawat; Kalpana Rawat; Arti Sharma; Shefali
Background: EdTech startups are shaping the Indian education industry with the aim of making education truly interesting. The covid-19 pandemic has affected all businesses except EdTech sector. EdTech industry is among those sectors that has observed rapid growth during covid-19. EdTech startups has witnessed a flood of users, funding, and stakeholders like never before. All these reasons make EdTech an interesting topic to study. In order to know EdTech, this study makes an attempt to carry out sentiment analysis of customer reviews on apps of leading educational technology (EdTech) startups. Purpose: The objective of this paper is to study the sentiments of people towards different EdTech startups in India. The objective is achieved by conducting sentiment analysis of app reviews of three leading EdTech startups operating in India. Methods: The study uses qualitative research where descriptive research design is used. Data is collected in the form of consumer app reviews from google play store. Reviews were taken for last six months. Total sample of 750 reviews were taken in the study which include 300 reviews for Byju’s learning app, 220 reviews for Unacademy and 230 reviews for Physicswallah. Purposive sampling is applied in this study. Sentiment analysis techniques is applied with the help of Azure Machine Learning MS Excel add-in. Results: The results of the study suggest that majority of users have negative sentiments towards Physicswallah app, Byju’s learning app, and Unacademy learner app. Conclusions: The results of this study would be useful to predict people sentiment about Edtech startups apps. The findings of this study give information to management of Edtech startups about positive or negative opinions of their application users so that they can develop strategies exclusively. Further research can include greater number of reviews and also consider demographic data of the reviewers.
A Study on Development of Dual Phase Mobile Banking Adoption Model
(Chitkara University Publications, 2018-10) Asha Rani; Kiran Mehta
The paper focused on development of mobile banking adoption model depicting two phases of mobile banking adoption vis-à-vis reducing the resistance to adopt mobile banking and inducing the adoption of mobile banking. The paper has used integrated Technology Acceptance Model (TAM) as proposed by Gu et al. (2009), along with two other factors namely Trust and Relative Advantage to study mobile banking adoption behaviour and Resistance Model as proposed by Laukkanen & Kiviniemi (2010) adding relative disadvantage (negative relative advantage) as one more factor, to study the mobile banking resistance behaviour. The data has been collected using online as well as offline questionnaire from 633 respondents in India. The model of dual phase mobile banking adoption will raise an opportunity for increased use of mobile banking in India.
A Study on factors influencing Consumers Behavior while availing Hospitality services
(Chitkara University Publications, 2019-04) Meenakshi Sharma
Consumer behavior (CB) involves acts, attitudes, ideas or experiences that fulfill the patron’s wishes and expectations (Solomon, 1996). This involves all activities that are directly involved in the acquisition, use and disposal of products and services, including the preceding and related decision-making processes. ‘ (Engel, Blackwell, & Miniard, 1995). When hospitality services are found and used, certain factors influence the decision-making process. The paper is predicated on a close review of studies coping with the hospitality business, for this purpose numerous analysis papers, websites and books area unit consulted for a close literature review and also the vital gaps area unit determined within the studies on the idea of that the researcher is developed the analysis downside, made hypothesis and chalked out an appropriate analysis, sampling style and hypothesis. Delhi is taken as sampling of analysis and every one the people higher than fifteen years aged were taken because the population of analysis. Sample size was calculated statistically and was more divided in 2 elements as a result of study is administrated on the idea of gender. The sampling was done proportionately from all the zones of Delhi. Data was taken from primary in addition as secondary sources. Paper analyzes consumer awareness of the hospitality industry’s Marketing mix policies. Study can so assist the welcome business to draw and customize their policies. The present analysis is administrated from the view of the buyer.
A Study on Organization Learning and Knowledge Management in Few Public Insurance Companies in Punjab
(Chitkara University Publications, 2017-10) Anshika
This study aims to review the current literature on Organization Learning and Knowledge Management, particularly in relation to development in the organizational framework in Insurance sector, also in order to map out the rationale and objectives of using Knowledge Management and Organizational Learning in this field. The problem that lead to study Organization Learning and Knowledge Management is due to changing and competitive culture of organizations. Change therefore demands new Knowledge, new ways of strategic actions. That’s why the organizations have to restructure their organisational culture which creates a foundation for continuous learning. In this way the concept of organization learning emerged. Thus, Organisation Learning motivates the culture and produce the Knowledge. Thus this paper endeavors to analyze the situation in 4 Public Insurance companies in and around Punjab.
A Study on the Effect of Enterprise Resource Planning (ERP) on People of an Organization
(Chitkara University Publications, 2016-04) Bharti Motwani; R K Sharma
The ultimate objective of any organizational initiative to install ERP system is to reveal some advantage, whether it is associated with cost savings, improved efficiencies, or better decision-making. These systems can in the long run save millions of dollars, improve quality of information, and increase workers’ productivity by reducing the amount of time to do a job. ERP systems can virtually eliminate the redundancies that occur from outdated and disparate systems that may be present in each department of an organization. This paper highlights the effect of ERP systems on the people of an organization. The results indicated that employees, customers and suppliers were benefitted due to installation of ERP systems while external agencies were not affected due to ERP systems.
A Study To Prioritize Emerging Areas Of Concern In Patient Safety- A Systematic Review
(Chitkara University Publications, 2022-04-14) Shalini Sharma; Keerti Bhusan Pradhan
Background: Patient safety is a global concern despite advancements in healthcare systems, as adverse events continue to impact mortality and morbidity rates. Purpose: The purpose of this systematic review is to prioritize emerging areas of concern in patient safety, aiming to identify and understand the evolving challenges that healthcare systems face. Methods: A search strategy was developed using 117 databases, including PubMed, Scopus, and Web of Science. Keywords included “Patient Safety”, “Patient harm”, “Adverse event”, “Challenges in Patient Safety”, and “Advancement in Patient Safety”. Results: The paper concludes by advocating for “High-Quality health systems” in developing nations, stressing the importance of a comprehensive approach to healthcare. It calls for standardized tools to capture patient harm, a learning health framework for continuous improvement, and urges policymakers to facilitate information sharing through a public coordination center. Conclusions: Targeted surveillance and interventions are essential for recognizing progress and avoiding reliability issues. High-quality health systems are needed to improve health outcomes in developing nations, emphasizing thorough assessment, accurate diagnosis, timely treatment, and access to necessary facilities.
A Systematic Evaluation of Literature on Internet of Things (IoT) and Smart Technologies with Multiple Dimensions
(Chitkara University Publications, 2020-04) Inderpreet Kaur; Kamaljit Singh Saini
The advent of state of the art advanced technologies is necessitated by the ever-increasing onset and infiltration of our lives by the smart devices and gadgets for providing an array of services. The conventional methods and techniques already becoming obsolete and the consistent and persistent demand for provision of high end services with a greater degree of accuracy by various sectors, paves the way for collaboration of smart technologies such as Internet of things, Internet of everything, Internet of Vehicles etc. with the smart gadgets and devices. This systematic review tries to explore the avenues for research and multiple streaming of segments by the analysis of allied smart systems comprising of smart devices and multi-dimensional IoT, IoE, IoV etc.
A Systematic Literature Review of Malcolm Baldrige National Quality Award (MBNQA)
(Chitkara University Publications, 2021-04-28) Setiawan; Humiras Hardi Purba
Many organizations measure and assess organizational performance as a strategy to improve competitiveness globally, the Malcolm Baldrige National Quality Award (MBNQA) is a prestigious award regarding quality management created in the USA. This paper reviews 50 journals on MBNQA from various countries and found that about 48% of researchers use the Malcolm Baldrige Criteria for Performance Excellence (MBCfPE) approach to measure organizational performance. We also compare MBNQA with other quality awards such as the European Foundation for Quality Management (EFQM) and the Deming Prize to illustrate what criteria we can use in improving Business Excellent Models (BEM). In the future, we will combine this TQM with the development of the Industrial 4.0 era to get a new model for assessing organizational.
A Transition from Consumption-Dependent Development to Investment-Driven Development: A Comparison of 40 Countries
(Chitkara University Publications, 2012-10) Kayano Fukuda; Chihiro Watanabe
Following up the contrasting behaviors that growing economies suffer from an autarky cycle between consumption and economic growth. Advancing and advanced economies allow GDP growth for inducing investments efficiently. An empirical analysis was conducted in 40 countries, inspired by Samuelson’s multiplier-accelerator model, to examine a mechanism for switching from an autarky cycle to an investment-inducing virtuous cycle. The results suggest that a correlation between consumption growth and investment intensity is crucial to enable a shift from an autarky cycle to a virtuous cycle. The transition dynamism of economic cycles in these countries in the last three decades is also analyzed.
Access Over Ownership – Trust and Sustainability in Evolving Consumer Preferences
(Chitkara University Publications, 2024-10-10) Nitin Patwa; Dhrupad Mathur; Umesh Kothari; Ahmed Nadzry Azlil
Background: The sharing economy (SE) has transformed traditional consumption patterns, emphasizing access over ownership. Digital platforms have expanded the scope of sharing beyond close social circles, creating an ecosystem where trust and sustainability play a crucial role. While prior research has explored the economic and technological drivers of the SE, there is a growing need to understand the psychological mechanisms influencing consumer participation. Self-Determination Theory (SDT) and the Mindset Theory of Action Phases (MAP) offer insights into the motivational and cognitive factors driving individuals toward shared consumption. Purpose: This study examines the interplay between trust, sustainability, and consumer attitudes toward the sharing economy, exploring how intrinsic and extrinsic motivations shape participation. Specifically, it investigates how psychological needs and mindset shifts influence engagement in SE platforms and whether sustainability concerns act as a moderating factor. Methods: A quantitative research design used structural equation modeling (SEM) to analyze survey data from respondents. The study develops and tests a conceptual framework linking trust, sustainability, and consumer motivation, incorporating latent constructs derived from SDT and MAP. Results: Preliminary findings indicate that trust significantly mediates consumer willingness to participate in SE platforms. Sustainability considerations also enhance participation, particularly among consumers with strong intrinsic motivation. The results further suggest that individuals with a deliberative mindset are more likely to engage in SE when sustainability benefits are evident, while those with an implemental mindset focus more on trust and economic incentives. Conclusion: This study contributes to the growing discourse on consumer psychology in the sharing economy by integrating motivation theories with sustainability and trust factors. The findings have practical implications for platform designers and policymakers seeking to foster greater participation in SE models.
Achieving Market Leadership: The Next Challenge for Technology Firms from Growing Countries
(Chitkara University Publications, 2010-10) Eric Viardot
Technology industries tend to follow a “winner-takes-all” model where the whole market belongs to an oligopoly of firms. Those companies are achieving an overriding position with a product or service whose dominant design is adopted by an overwhelming number of customers and makes it a de facto market standard. We have identified seven different moves used by the firms from the developed world to push their technology-intensive solutions to the market so that they become indisputable leaders. They offer a compatible or open technology to generate increasing returns; besides they create a supportive network; they also actively promote their technology through an aggressive branding; they go after the global market in order to reach the maximum volume of users; they minimize their production costs in order to lower their price and get to new customers; finally they constantly invest more than their competitors in order to reach a critical mass which make their solution unavoidable. Technology industries have long been dominated by companies from the developed world. However in the recent years, new players are coming from growing economies, especially from China for high tech products and India for technology services. In this paper, we will explore how those technology companies from growing countries -mostly China and India- can also apply those different actions in order to reach market leadership
Adoption of Cloud Computing in India
(Chitkara University Publications, 2011-10) Anudeep Rawal
The researcher looks at adoption and applicability of cloud computing to e-governance in India. Data has been gathered via structured questionnaire from stakeholders of various businesses – public & private sector of India, including Indian IT companies that offer cloud computing solutions to clients. The study takes a balanced and unbiased view of cloud computing with focus on India, to figure out the key factors that lead to its adoption using factor analysis and whether these factors could be the drivers for its adoption in e-governance. Cloud computing has picked up in developed markets and is starting to pick up in India. For enterprises, SMB, Government, NGO & individuals – it reduces initial investments, results in cost savings, gives flexibility, scalability, service on demand, device independency and anytime accessibility and reduces key data loss in the event of hardware crash, loss or theft. However, it has issues like confidentiality, information security, legal & regulatory challenges and malicious attacks as data gets stored in a distributive internet cloud, generally beyond any nation\\\’s geography. The intended target audience for this research are Union & State Governments, Large Municipal Corporations, National Federation of Urban cooperative and credit bank societies Ltd.
An Analysis of Product Life Cycle Orientation in PLM Software Tool Vendors
(Chitkara University Publications, 2011-10) Mary Mathew; D. Aseri; R. Isaac
A challenge in implementation of Product Lifecycle Management (PLM) tools is the selection of the right vendor and the solution. Implementing PLM entails huge financial investment on the part of the user and hence precise knowledge as to where each tool can be applied is a must. In this paper, seven PLM tool vendors are compared on their definitions of PLM and also their product offerings in different Product Life Cycle (PLC) phases, including the extreme ends of PLC viz. R&D and end-of-life phase, which are usually ignored. An integrated PLC model is developed and the tools are then mapped onto different phases of PLC. Vendors are compared based on number of tools offered in different PLC phases. The results reveal an uneven distribution in the applicability of various tools, with majority of them focusing on the product development phase and an astonishingly low number on the R&D and end-of-life phases.
An Empirical Analysis of the Growth Patterns of the Automobile Industry in India
(Chitkara University Publications, 2023-04-10) Navleen Kaur
Background: Since the introduction of the LPG economy in 1991, the automobile industry in India has progressed rapidly, and a large number of global auto manufacturers have established manufacturing facilities in India; however, the Indian industry lags behind that of many other countries. Therefore, a comprehensive framework is required for the growth and development of the industry. Purpose: This paper attempts to study the growth of the automobile industry in India over the selected period. The study also makes projections of various growth parameters of the industry based on an analysis of past trends. Methods: This study examines secondary data collected from the Society of Indian Automobile Manufacturers’ (SIAM) website spanning 19 years, from 2003-04 to 2020-21. The data were characterized using various descriptive statistical measures, including mean, standard deviation, coefficient of variation, and extreme values. An exponential growth rate was determined to examine the industry expansion. Subsequently, growth forecasts were developed for the selected parameters by employing trend equations. Results: The study finds that annual production, domestic sales, and exports of the industry showed an increasing trend until the outbreak of coronavirus in 2019. Subsequently, a sudden decrease was observed in the production, sales, and exports of automobiles from India. The research revealed that the passenger vehicle sector experienced the most significant increase in production and sales within the industry during the timeframe examined. The two-wheeler sector demonstrated the highest growth rate in vehicle exports during the study period. Conclusion: The implementation of the Bharat stage VI standards and the outbreak of COVID-19 will have a significant impact on the industry. The industry is negatively affected by the pandemic. However, the extent to which the loss will occur and how the industry will recover from it can be determined in the long run. The study proposed that the government should develop a detailed roadmap to help the industry navigate the challenges posed by the COVID-19 pandemic more effectively. In addition, it recommends that the Indian automotive sector prioritize self-sufficiency in manufacturing advanced and environmentally friendly vehicles.
An Empirical Research on Impact of HRD Climate on Infosys Pune
(Chitkara University Publications, 2018-04) Geetanjali Bhambhani; Monica Sainy; Rajiv Gupta
In current scenario of ever changing surroundings IT sector is an emergent and mounting solitary. IT sector being a part Service industry is extreme lyreliant on the proficiencies and enthusiasm of recruits. Thus it’s momentous to investigate Human Resource Development which is comprised of two elements i.e., climate and culture of such organizations. The current research is an attempt to identify the HRD-climate practices in Infosys Pune. The investigator has used standardized planned opinionaire together information from the 50 employees of Infosys opinionaire.The information collected was analyzed by applying Factor analysis, Friedmen-test, one-way anova, Correlations and mean score. The main aim of present research was to examine the temperament of HRD-climate in Infosys and identify the factors conducive towards HRD-climate. Here researcher makes an effort to pull out notable HRD-Climate components derived from the inter-relationship of variables of HRD-Climate. Based on belief of Infosys employee’s influence of HRD components is measured. The result of the study involves 50 respondents from Infosys. The correlation analysis it has been observed that all three components HRD Mechanisms, General climate and OCTAPACE Culture are highly correlated to each other the value of r is lies 0.687 to 0.834, which highlights that deviation in single component will have strong influence on other two components. HRD-mechanisms is the top influencing element with mean score of 2.14. On account of overall result research determines that employees are motivated in their organisation, there is high level of team spirit and employees are encouraged to bring creative ideas and are supported by top management of organisation.

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