JTMGE Vol. 2 No. 2 (October 2011)
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Item An Analysis of Product Life Cycle Orientation in PLM Software Tool Vendors(Chitkara University Publications, 2011-10) Mary Mathew; D. Aseri; R. IsaacA challenge in implementation of Product Lifecycle Management (PLM) tools is the selection of the right vendor and the solution. Implementing PLM entails huge financial investment on the part of the user and hence precise knowledge as to where each tool can be applied is a must. In this paper, seven PLM tool vendors are compared on their definitions of PLM and also their product offerings in different Product Life Cycle (PLC) phases, including the extreme ends of PLC viz. R&D and end-of-life phase, which are usually ignored. An integrated PLC model is developed and the tools are then mapped onto different phases of PLC. Vendors are compared based on number of tools offered in different PLC phases. The results reveal an uneven distribution in the applicability of various tools, with majority of them focusing on the product development phase and an astonishingly low number on the R&D and end-of-life phases.Item Understanding Interactions between Researches Institutes and Industry: Indian Perspective(Chitkara University Publications, 2011-10) S. Rama MohanThe tangible potential benefits of interactions between public research institutes and industry are often not realized in practice due to many complexities underlying these interactions. As the interaction is between two diverse organizations, it needs considerable management effort at all stages to make it successful and to get the maximum benefit. Therefore, there is every need to study these interactions, and critically examining different dimensions and identifying key factors that matter in institute-industry interface. This will provide an insight into effective management of their interactions. The present study attempts to assess the situation existing in Indian context. It tries to understand the interactions from the perspective of actual researchers and managers of these interactions at research institutes. The study resulted in identifying key factors at different stages of interaction which if managed correctly, increase the probability of effective and successful interactions leading to development of good technologies. The study also tries to explore whether there is any difference in the perception of researchers across the experience levels and disciplines, and also between researchers and managers.Item A Perspective on Frugality in Growing Economies: Triggering a Virtuous Cycle between Consumption Propensity and Growth(Chitkara University Publications, 2011-10) Kayano Fukuda; Chihiro WatanabeThe relationship between Growing economies have recovered from the global financial crisis faster than many developed economies and increased the consumption significantly over the past years. In light of the role of their consumption growth in global sustainability, this paper analyzes the decisive factors leading to a virtuous cycle between consumption propensity and investment in growing economies. An empirical analysis was conducted to identify the contributing factors to such a cycle in 40 countries. They could be divided into three economic groups by the marginal propensity to consume. The results suggest that growing economies suffer from an autarky cycle between consumption and GDP due to insufficient investment elasticity against consumption elasticity while advancing and advanced economies allow GDP growth to induce investment efficiently. A possible trigger for inducement of investment by growth in growing economies can be ‘frugality’.Item Adoption of Cloud Computing in India(Chitkara University Publications, 2011-10) Anudeep RawalThe researcher looks at adoption and applicability of cloud computing to e-governance in India. Data has been gathered via structured questionnaire from stakeholders of various businesses – public & private sector of India, including Indian IT companies that offer cloud computing solutions to clients. The study takes a balanced and unbiased view of cloud computing with focus on India, to figure out the key factors that lead to its adoption using factor analysis and whether these factors could be the drivers for its adoption in e-governance. Cloud computing has picked up in developed markets and is starting to pick up in India. For enterprises, SMB, Government, NGO & individuals – it reduces initial investments, results in cost savings, gives flexibility, scalability, service on demand, device independency and anytime accessibility and reduces key data loss in the event of hardware crash, loss or theft. However, it has issues like confidentiality, information security, legal & regulatory challenges and malicious attacks as data gets stored in a distributive internet cloud, generally beyond any nation\\\’s geography. The intended target audience for this research are Union & State Governments, Large Municipal Corporations, National Federation of Urban cooperative and credit bank societies Ltd.Item Exploring Impact of Consumer and Product Characteristics on E-Commerce Adoption: A Study of Consumers in India(Chitkara University Publications, 2011-10) Sanjay K. Jain; Manika JainThe paper aims at examining the impact of various consumer and product characteristics on adoption of e-commerce among consumers in India. The study is based on primary data collected through survey of consumers residing in and around Delhi. A structured non- disguised questionnaire has been employed for collecting the information from the respondents about their demographics, shopping orientations, security and privacy concerns, technological familiarity, past online shopping experiences and intentions to buy various types of products through internet in future. Past online shopping satisfaction, recreational shopping orientation, education and income emerge as significant factors affecting consumer past online purchases. In respect of future online shopping intentions, only three consumer-related factors viz., past online shopping satisfaction, past online shopping frequency and education, are found as significant predictors. Amongst product characteristics, product expensiveness is found to be negatively related to consumer future online purchase intentions. While consumers appear quite willing to buy services online that are high in their intangible value proposition, they appear somewhat ambivalent in their intentions to buy online the ‘frequently purchased products’. Some of the consumer and product characteristics do influence consumer adoption of e-commerce. Study findings entail interesting implications for the marketers. They need to give adequate attention to consumer and product characteristics while designing their e-marketing strategies. As compared to goods, the surveyed respondents have expressed greater willingness to buy services online in future. Services thus appear to be more promising product category for sale through internet channel in future.Item Using Customer-Facing Technology to Create New Business Value: Insight From the Public and Private Sector into the Changing Value Equation(Chitkara University Publications, 2011-10) Charla Griffy-Brown; Mark Chun; Harvey KoeppelThe objective of this research was to address two main questions regarding self-service and the changing value equation: Has the self-service value equation changed in the current downturn? How can organizations leverage information systems and customer facing technology to create new value for customers and even attract more customers? Qualitative data collection and analysis of in depth interviews of public and private sector organizations in the US and Australia were conducted from 2007-2010. To ensure accuracy and to promote triangulation, notes from interviews were transcribed, reviewed and verified by key actors in order to increase the reliability of the study (Yin, 1994). The data was coded following the methods described by Yin (1994) and Miles and Huberman (1984). Nvivo software was used for this analysis. Some organizations within the public and private sectors are surviving the economic downturn by leveraging technology to do “more with less” in order to deliver better services to customers. This has been achieved by identifying what costumers value most in order to ensure loyalty: choice, control and convenience. These organizations are particularly focusing on “customer loyalty” and “customer delight” as metrics for success. Many organizations both public and private are struggling with the challenge of identifying value, coupling that with technology strategy and delivering value. This case research provides policy makers and business practitioners with practical insight into value creation for customers or citizens using customer-facing technology.Item Hybrid Management of Technology for Global Co-evolution: Insight from Singapore’s Water Industry(Chitkara University Publications, 2011-10) Michele Y.C. Chew; Watanabe ChihiroEnsuring a sustainable water supply is crucial in all economies. Technological breakthrough has made possible the idea of using membranes to treat water. Recycling water and desalination are substitutes for the traditional water treatment process. While sea water is plentiful, the process of desalination depends largely on electricity, making the process costly. Singapore’s success in NEWater (recycled water) depended on its stepwise advancement of membrane technology with sophisticated complementary engineering systems based on advanced information technology. This advancement contributes to electricity efficiency improvement in desalination which in turn accelerates dramatic advancement of the complementary engineering systems. Synergistic effects between NEWater and desalination can be expected by constructing a hybrid management of technology fusing indigenous strength and the effect of learning leading to a new phase in Singapore’s NEWater development and also the trigger of its desalination endeavor. By means of an empirical analysis of Singapore’s pioneer challenge, this paper demonstrates the significance of this endeavor for global sustainability.